Your Canadian workday. Our Polish expertise.

Managed IT, Cloud & DevOps for Canadian Businesses

Experienced teams in Poland, working alongside your Eastern Canadian business day.

5red brings specialists and managed teams in Poland to Canadian businesses and IT service providers. Keep operations dependable, move projects forward and work together throughout your business day.

Let’s meet Explore our service model

Clear responsibilities. Agreed security. Personal collaboration.

Two countries. One delivery team.

5red illustration of people building and operating digital platforms

PolandWarsaw · local time

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✦

Eastern CanadaToronto · local time

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8 hours alongside your Canadian workday

250+

Experts in our resource pool

14h

Operations across two shifts

Canadian workday overlap

25+

Years of IT & management experienceLeadership expertise

WHAT WE BRING TO YOUR BUSINESS

Managed IT, cloud and DevOps services.

From a focused assignment to an ongoing operational responsibility, we agree the right people, scope and delivery approach with you.

Managed IT & applications

Give your team more room to move the business forward.

Infrastructure and workplace operations, Microsoft 365, business applications, monitoring and ongoing support.

Discuss your needs

Cloud & platform services

Build a dependable foundation for your next stage of growth.

Cloud architecture, migrations and operations across Azure, AWS, Google Cloud, private cloud and container platforms.

Discuss your needs

DevOps & automation

Make delivery more consistent and everyday work more efficient.

Infrastructure as code, CI/CD, environment provisioning, observability and automation for development and operations.

Discuss your needs

Security & resilience

Make security part of the way your services run.

Identity and access, hardening, backup, recovery planning and incident coordination, with responsibilities agreed up front.

Discuss your needs

Software & AI solutions

Turn business requirements into useful working solutions.

Software engineering, integrations and AI development, with an agreed scope, testing and acceptance criteria.

Discuss your needs

Consulting & project delivery

Bring experienced people to the decisions and projects that matter.

Architecture, assessments, technical leadership and project management, from a focused assignment to a dedicated team.

Discuss your needs

One expert, a project team or a managed service. The engagement is shaped around your priorities and budget.

Company onepager

THE RIGHT DELIVERY MODEL

IT capacity for your business.
Delivery support for your MSP.

Explore the scope, working arrangements and responsibilities for each service, whether you are extending an internal IT team or delivering for your own customers.

IT outsourcing to Poland

Add experienced people or a managed team to your IT operations, with a delivery model built around your Canadian working day.

White label support for Canadian MSPs

Extend your delivery capacity while keeping your customer relationships, service ownership and brand at the centre of the engagement.

DevOps outsourcing for Canadian teams

Bring additional engineering capacity to cloud platforms and delivery pipelines, with clear ownership from implementation through handover.

Microsoft 365 managed services in Canada

Give your internal IT team additional capacity for Microsoft 365 administration, workplace operations and a documented support process.

INDUSTRY UNDERSTANDING

Different sectors.
A shared need for dependable IT.

Our customers operate across retail, manufacturing, telecommunications, insurance, banking and aviation. We align our work with each customer’s operating priorities and security requirements.

Retail

Keep commerce moving

Customers need reliable store and business applications, connected sales channels and a workplace that supports busy teams.

Application availability · cloud capacity · workplace support

Manufacturing

Support production continuity

Manufacturing customers depend on stable infrastructure and connected business systems. We help plan changes around operational priorities.

Infrastructure · business applications · controlled change

Telecommunications

Operate at scale

Telecommunications customers need resilient platforms and repeatable delivery. Cloud, automation and observability help teams manage complex environments.

Platform operations · DevOps · monitoring

Insurance

Protect information and service

Insurance customers handle sensitive information and depend on dependable business applications. Clear access rules and responsibilities support delivery.

Identity · application support · traceable operations

Banking

Make accountability visible

Banking customers need controlled access, operational resilience and evidence of how changes are made. We agree scope and security requirements before delivery.

Access control · resilience · change documentation

Aviation

Connect distributed teams

Aviation customers rely on available platforms and secure collaboration across locations. We support cloud and workplace services around agreed business needs.

Cloud platforms · workplace · secure collaboration

TURN THE TIME DIFFERENCE INTO AN ADVANTAGE

Maintenance before your day.
Collaboration throughout it.

Our Polish operating window runs from 08:00 to 22:00 across two shifts. Your Canadian workday starts at 08:00 Eastern Time, with eight hours of direct collaboration.

Poland · local time

08:0010:0012:0014:0016:0018:0020:0022:00

Poland08:00–22:00 · two shifts

08:00–22:00 Poland02:00–16:00 Eastern Time · two shifts

✦Eastern CanadaRegular workday 08:00–16:00

Eastern Canada · ET

02:0004:0006:0008:0010:0012:0014:0016:00

Canadian workday

Work directly with our experts on live support, incident coordination and project delivery throughout your working day.

Eight hours for real-time collaboration with your team.

Schedule shown at the usual six-hour difference. Daylight saving changeover weeks use a five-hour difference; maintenance timing is agreed separately. Eastern Time is shown, rather than Atlantic or Newfoundland time.

5red illustration of people planning and working together

A real relationship starts with people.Let’s get to know each other in Canada or Poland.

CANADA AND POLAND, WORKING TOGETHER

A delivery partner.
Part of your team.

Your market knowledge and customer relationships combine with our technical capacity. Named contacts who communicate in English, joint planning and regular reviews keep the work aligned.

Your relationships stay yours. For Canadian IT providers, delivery under your brand, confidentiality and customer protection can be agreed in writing.

Capacity that matches the assignment. Work with a specialist or a team from our resource pool of more than 250 experts.

A clear commercial foundation. Agree scope, budgets and acceptance criteria. We target 25–30% lower delivery costs than equivalent Canadian services, depending on expertise and coverage.

Start a conversation

SECURITY AND TRUST

Know who is responsible.
Know how your data is handled.

Security requirements are agreed before access is granted. You keep visibility over the work, the people involved and the service commitments.

Discuss your security requirements

Data access with clear boundaries

Agree approved environments, data locations, cross-border access, permissions, MFA, encrypted connections and logging before delivery starts.

Confidentiality and customer protection

Written confidentiality and customer protection terms establish the basis for cooperation and the handling of sensitive business information.

Service commitments you can review

Our approach aligns with ISO/IEC 27001 and ITIL practices. Individually agreed SLAs and OLAs define ownership, response targets, change rules, escalation and reporting.

HOW WE START